About Tilly Outlet
Great style is more than what you wear. It's how you express yourself, embrace your individuality, and feel confident every day. That's what Tilly Outlet is all about.
We bring together timeless essentials and modern fashion favorites to help you discover looks that complement your lifestyle. From everyday staples to standout pieces, explore styles that make getting dressed effortless.
Whether you're refreshing your wardrobe or searching for something special, find your next favorite pieces and create outfits that feel uniquely yours. Discover your style with Tilly Outlet.
How long does shipping take?
Orders are typically processed within 1–2 business days.
Once shipped, delivery usually takes an additional 4–7 business days.
The estimated total delivery time is 5–9 business days from the date your order is placed.
Please note that delivery times are estimates and may vary depending on your delivery location, carrier schedules, and public holidays.
How much does shipping cost?
Available shipping methods and applicable shipping charges are displayed during checkout.
If free shipping is offered for your order, this will be reflected in the checkout total.
What is your return policy?
We offer a 30-day return window for eligible items.
If you wish to return an item, please contact us within 30 days of receiving your order.
Returns are subject to the conditions outlined in our Return and Refund Policy, including any applicable return shipping costs.
Which payment methods do you accept?
The payment methods available for your order will be displayed during checkout.
Payment options may vary depending on your location, currency, and checkout availability.
How can I contact customer support?
If you have any questions about products, orders, shipping, returns, or refunds, our customer support team is here to assist you.
Email us at info@tilly-outlet.com .
30-DAY RETURNS
Eligible items can be returned within 30 days of delivery, subject to our return policy.
5–9 BUSINESS DAY DELIVERY
Estimated total delivery time, including 1–2 business days for processing and 4–7 business days for shipping.
CUSTOMER SUPPORT
Questions about your order? Our team is here to help with products, shipping, and returns. Contact us
ABOUT Tilly Outlet
SHOP WITH EASE.
STAY INFORMED.
At Tilly Outlet, we believe online shopping should be simple, convenient, and transparent.
From product information and delivery estimates to returns and customer support, our goal is to make your shopping experience as clear and straightforward as possible.
CUSTOMER SERVICE
WE'RE HERE TO HELP
Need assistance with a product, order, delivery, return, or refund? You can reach our team using the contact information below.
For questions about an existing order, please include your order number so our team can assist you more efficiently.